Lifecycle & retention marketing for CPG & DTC brands
We help growing product brands turn first-time customers into repeat revenue through clear, intentional post-purchase systems.
For founder-led CPG & DTC brands past the launch stage
Built for growing CPG brands
Harlowe Commerce works with founder-led CPG and DTC brands that are already generating revenue — but know their post-purchase experience isn’t pulling its weight.
This is for brands that:
01
Sell physical consumer products (beauty, home, wellness, food, lifestyle)
02
Generate $500k–$5M in annual revenue
03
Rely heavily on paid acquisition to drive growth
04
Want more repeat purchases without relying on higher ad spend
Most revenue leaks happen after the first purchase
Many CPG brands focus heavily on getting the first sale — but neglect what happens next.
That usually means:
Disconnected or underperforming email flows
No clear post-purchase journey
Inconsistent brand experience across lifecycle touchpoints
Repeat customers leaving money on the table
Retention isn’t broken because brands don’t care.
It’s broken because no one has the time to build it properly.
The Lifecycle Revenue System
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The Lifecycle Revenue System 〰️
The Lifecycle Revenue System is a focused, 4-week engagement designed to build a clear, intentional post-purchase experience — from first order to repeat buyer.
This is not ongoing management.
It’s a foundation your team can actually use.
What we focus on:
Lifecycle strategy & flow mapping
Email experience & design systems
Post-purchase touchpoints that support repeat revenue
Built by a founder who has been on the other side
Harlowe Commerce was founded by Annabel Okeya — a former CPG founder and marketer who understands what it’s like to build, scale, and retain customers in a product-based business.
After running her own consumer brand and working across marketing, events, and lifecycle strategy, she now helps growing CPG brands design systems that actually support long-term revenue.
This work sits at the intersection of:
Brand experience
Customer psychology
Retention strategy
Let’s fix what happens after the first sale
If your brand is growing but retention feels underbuilt, let’s talk.